When you’re designing an interface, it’s important to be sure that you’re only offering users the chance to do things they are able to do. Don’t confuse, or otherwise clutter things up with impossible options. It will only lead to frustration.
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We recently learned that Frontier Airlines is making a small, but significant, change to the times displayed on their boarding passes. As ABC News explains it, "Frontier Airlines has decided to eliminate the departure time from boarding passes, and will instead list 'boarding begins' and 'doors close' on the boarding passes." Many outlets presented this news with surprise. My initial reaction was surprise followed quickly by skepticism. Without a departure time, how will anyone know what to do when? But then I put on my designer hat and realized that I really like this design decision.
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